General FAQ

We recommend using our products within 12-18 months of purchase. For optimal freshness, use products within the first year of purchase. Natural products are best kept in dry, cool locations avoiding extreme heat and sunlight. Carrier oils and essential oils may be kept in a refrigerator, but it is not necessary. And remember, for products formulated with naturally derived ingredients, separation is natural!

You will receive an email with tracking once your order ships. You can follow the tracking for your most up-to-date order status. If you still have questions, please contact us.

Shipping and Delivery

All products are shipped using UPS and typically ship 1-3 business days after the order is placed.

Return and Exchange

No, all sales are final due to health concerns. In the event the product was received damaged a refund can be requested.

Product-specific FAQ

Manuka Honey Mask

The manuka honey mask should be used 2-3 times a week and the recommended time to keep it on your face is 1-3 minutes. Remove mask with moist cloth.

Yes, this is safe for sensitive skin and safe to use during pregnancy.

This is 100% natural and vegetarian but not vegan as this product contains honey.

Skin Silk

This product is best used when skin is damp after shower or bath. Mix the oil with the water droplets on your skin for best results.

Due to the high concentration of essential oils, we recommend using on ages 13 and up.

We recommend avoiding using this product on your face as this has a high concentration of essential oils.

Pretty Kitty

This product is developed and designed to combat irritation or mild infection. This product is not for daily use unless trying to treat one of the prior mentioned conditions. Please consult your doctor for prolonged irritation/ infection. This product is not to be used as a lubricant.

This product is created for ages 13 and up.

No, this product should not sting or irritate. If this is the case, please stop using and consult with your physician.